nogd88 Privacy Policy

1 Introduction

This Privacy Policy ("Policy") is issued by nogd88 ("the Platform", "we", "us", "our") and applies to all personal data collected from individuals ("players", "you", "your") who access or use the nogd88 website at nogd88.biz and any associated mobile applications or service interfaces.

nogd88 operates as an online casino and sports betting platform serving the Bangladesh market. In delivering our services, we process personal data relating to our players in accordance with applicable data protection principles. This Policy explains the categories of data we collect, the purposes for which we process that data, the legal bases on which processing rests, and the rights that players hold over their personal information.

This Policy should be read alongside the nogd88 Terms & Conditions and Responsible Gaming Policy, both of which contain provisions that intersect with data processing activities described herein.

If you have any questions about this Policy or wish to exercise a data subject right, please contact us at [email protected]. Do not send sensitive account credentials or identity document scans to this address; use the secure document upload portal within your account settings for KYC submissions.

2 Personal Data We Collect

The following table summarises the categories of personal data that nogd88 may collect from players, the specific data points within each category, and the context in which collection occurs.

We do not collect special-category sensitive data (such as health data, racial or ethnic origin, political opinions, religious beliefs, or biometric data) in the ordinary course of platform operations. Should responsible gaming assessments require collection of information relating to a player's gaming behaviour that might be characterised as health-adjacent, such data is processed solely for player protection purposes under the explicit consent of the player concerned.

3 How We Collect Your Data

nogd88 collects personal data through the following channels:

3.1 Direct Collection

Data you provide directly to nogd88 when completing the registration form, submitting KYC documentation, initiating a deposit or withdrawal via bKash, Nagad, Rocket, or Upay, contacting the support team, or updating your account profile settings.

3.2 Automated Technical Collection

Data collected automatically as you interact with the nogd88 platform, including IP address, device identifiers, browser configuration, session start and end times, page navigation sequences, and error logs. This data is collected via server-side logging infrastructure and first-party session cookies.

3.3 Third-Party Payment Processors

When you initiate a deposit or withdrawal, nogd88 receives transaction confirmation data from the relevant mobile financial service provider (bKash, Nagad, Rocket, or Upay). This data is limited to transaction reference numbers, amounts, timestamps, and the masked account identifier of the sending or receiving account. nogd88 does not have access to your full mobile banking credentials or PIN.

3.4 Game Studio Providers

Games delivered by third-party studios such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi operate on their own server infrastructure. Game outcome data and session logs generated within these environments are shared with nogd88 in aggregated or anonymised form for the purposes of dispute resolution and account balance reconciliation. The individual studios' own privacy policies govern data processing within their game environments.

4 Purposes of Data Processing

nogd88 processes personal data for the following defined purposes only. Data will not be used for any purpose incompatible with those listed below without prior notification and, where required, explicit consent.

• Account Administration: Creating, maintaining, and managing your player account on the nogd88 platform, including processing login requests, updating account settings, and managing account status.
• Identity Verification (KYC): Verifying your identity and age (18+) prior to processing withdrawal requests, in accordance with responsible gaming and fraud prevention obligations.
• Payment Processing: Facilitating deposits and withdrawals in Bangladeshi Taka via bKash, Nagad, Rocket, Upay, and other supported payment methods, and reconciling transaction records.
• Fraud Prevention and Platform Security: Detecting, investigating, and preventing fraudulent activity, multi-accounting, money laundering, bonus abuse, and other prohibited conduct as defined in the nogd88 Terms & Conditions.
• Responsible Gaming: Monitoring gaming behaviour patterns to identify potential signs of problem gambling and, where appropriate, initiating responsible gaming interventions in accordance with the nogd88 Responsible Gaming Policy.
• Customer Support: Responding to player queries, resolving disputes, processing account complaints, and providing technical assistance.
• Platform Performance and Improvement: Analysing aggregated, anonymised usage data to improve platform stability, game loading performance, and user experience across desktop and mobile devices.
• Direct Communications: Sending account-related transactional notifications (deposit confirmations, withdrawal approvals, security alerts) and, where you have not opted out, promotional communications about nogd88 offers relevant to Bangladeshi players.
• Legal and Regulatory Compliance: Retaining records as required by applicable law, responding to lawful requests from competent authorities, and enforcing our contractual rights under the Terms & Conditions.

5 Legal Basis for Processing

nogd88 processes personal data on one or more of the following legal bases, depending on the purpose and context of the processing activity:

• Contractual Necessity: Processing required to fulfil our obligations to you under the nogd88 Terms & Conditions, including account management, payment processing, and KYC verification.
• Legitimate Interests: Processing conducted for the legitimate interests of nogd88 or third parties, such as fraud detection, platform security monitoring, and aggregated analytics — where such interests are not overridden by your own privacy rights.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including retention of transaction records and responding to lawful requests from competent authorities.
• Consent: Where no other legal basis applies — for example, for optional promotional communications — processing is based on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 Data Sharing and Disclosure

nogd88 does not sell, rent, or trade personal data. Data may be shared only in the following circumstances and with the following categories of recipients:

6.1 Payment Processing Partners

Transaction data is shared with bKash, Nagad, Rocket, Upay, and other payment partners solely to the extent necessary to execute deposit and withdrawal instructions you have initiated. These partners process data under their own privacy policies and are not authorised by nogd88 to use your data for any other purpose.

6.2 Game Studio Technology Providers

Limited session and account identifier data may be shared with game studios (Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Ezugi) for the purpose of delivering the games you play and resolving any technical disputes regarding game outcomes.

6.3 Identity Verification Services

KYC documentation may be processed by third-party identity verification service providers engaged by nogd88 to perform automated or manual document verification. These providers operate under data processing agreements with nogd88 and are prohibited from using your data for any purpose other than identity verification on nogd88's behalf.

6.4 Competent Authorities

nogd88 will disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by applicable law, court order, or legitimate legal process. Where legally permitted, nogd88 will attempt to notify the relevant player before disclosing their data in response to such a request.

6.5 Corporate Transactions

In the event of a merger, acquisition, restructuring, or sale of assets involving nogd88, player personal data may be transferred to a successor entity as part of the transaction, subject to commitments that the receiving entity will honour the obligations set out in this Privacy Policy.

7 Data Retention

nogd88 retains personal data only for as long as is necessary for the purposes for which it was collected. The following retention periods apply:

• Active Account Data: Retained for the full duration of your active account relationship with nogd88.
• Transaction and Financial Records: Retained for a minimum of 7 years from the date of each transaction, in line with standard financial record-keeping requirements.
• KYC Identity Documents: Retained for a minimum of 5 years from the date of verification or from the date of account closure, whichever is later.
• Support Communications: Retained for 3 years from the date of closure of the relevant support ticket.
• Technical and Log Data: Retained for up to 12 months from the date of generation, after which it is deleted or anonymised.
• Closed Account Data: Following verified account closure, personal data that is not subject to a longer statutory retention period is deleted or irreversibly anonymised within 90 days.

8 Data Security

nogd88 implements a multi-layered technical and organisational security programme designed to protect your personal data from unauthorised access, accidental loss, destruction, alteration, or disclosure. Key elements of this programme include:

• Transport Security: All data in transit between your device and nogd88 servers is protected by TLS 1.3 (256-bit encryption), ensuring that data cannot be intercepted during transmission.
• Data at Rest Encryption: Sensitive data stored on nogd88 servers — including identity documents and financial records — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data within the nogd88 operational environment is restricted on a strict need-to-know basis. Staff with access to sensitive player data are subject to confidentiality obligations and background screening.
• Intrusion Detection: The nogd88 platform infrastructure is monitored continuously for suspicious activity, intrusion attempts, and anomalous access patterns by an automated security monitoring system.
• Incident Response: In the event of a data security incident that affects your personal data, nogd88 will notify affected players without undue delay and will provide information on the nature of the incident, the data affected, and the steps being taken to address it.

While nogd88 takes all reasonable precautions to protect your personal data, no internet-based platform can guarantee absolute security. Players are advised to maintain strong, unique passwords for their nogd88 accounts and to enable two-step mobile verification where available.

9 Cookies and Tracking Technologies

The nogd88 platform uses cookies and similar tracking technologies to maintain session state, measure platform performance, and detect fraudulent or abnormal activity. The following cookie categories are in use:

nogd88 does not deploy third-party advertising cookies, retargeting pixels, or behavioural tracking technologies that share your browsing data with advertising networks. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will impair or prevent your access to the nogd88 platform.

10 Children's Privacy

The nogd88 platform is strictly for adults aged 18 and above. nogd88 does not knowingly collect personal data from any individual under the age of 18. If we become aware that personal data has been submitted by a person under 18, the relevant account will be closed immediately, all data will be deleted as promptly as practicable, and any deposited funds will be returned to the original payment source following identity verification.

Parents and guardians who believe that a minor may have accessed the nogd88 platform or submitted personal data through a registration attempt are encouraged to contact [email protected] immediately. We take reports of underage access with the utmost seriousness and will investigate and act on all credible reports without delay.

11 Exercising Your Data Subject Rights

To exercise any of the data subject rights described in this Policy — including access, rectification, erasure, restriction, portability, or objection — please submit a written request to [email protected] using the email address associated with your nogd88 account. Your request must include:

• Your full registered name and nogd88 username
• The specific right you wish to exercise and, where relevant, the specific data or processing activity to which your request relates
• A copy of a valid government-issued photo ID to verify your identity (required for access and erasure requests)

nogd88 will acknowledge your request within 5 business days and will fulfil it within 30 calendar days of receiving sufficient information to process the request. In cases of complexity or high volume, this period may be extended by a further 30 days, of which you will be notified. Data subject rights are provided free of charge except in cases of manifestly unfounded or repetitive requests, where a reasonable administrative fee may apply.

12 Third-Party Links

The nogd88 platform may display the names or branding of third-party game studios and payment partners. These references are for informational purposes only. nogd88 does not maintain outbound links to third-party websites within its platform content, and this Privacy Policy governs only data processing activities conducted by or on behalf of nogd88. Processing of your data by third-party studios or payment providers within their own environments is governed by their respective privacy policies, which we encourage you to review independently.

13 Updates to This Privacy Policy

nogd88 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform operations. When material changes are made, we will publish a revised version of this Policy on the nogd88 platform with an updated effective date and will notify registered players via their registered contact details where the changes are significant.

The most current version of this Privacy Policy is always available at nogd88.biz/privacy-policy. Continued use of the nogd88 platform after a revised Policy has been published constitutes your acceptance of the updated terms. If you do not accept the revised Policy, you must discontinue use of the platform and may request account closure by contacting [email protected].

14 Contact & Data Enquiries

For all privacy-related enquiries, data subject rights requests, or concerns regarding the handling of your personal data by nogd88, please contact the nogd88 compliance and support team using the details below. All privacy enquiries are treated as priority communications and are routed to staff with specific data protection responsibilities.

• Support Email: [email protected] (plain text — not a clickable link)
• Response Acknowledgement: Within 5 business days of receipt
• Support Hours: 24/7 — Bangladesh Standard Time (BST, UTC+6)
• Language of Correspondence: English